Security Again!
Once again our university security admin team have delivered the high quality incompetence that I have come to expect. I've been locked out of my lab for three days now because the access rights of "a large number of postgraduate students" have been revoked somehow by accident.
We dutifully reported this to our local contact, who passed it on to security who continued to issue, "it'll be fixed tomorrow"s for the past few days, via our IT people.
This morning I phoned them (as they have totally failed to keep those people affected by the problem up to date with developments) to find out what was going on. The lady was very keen to tell me "it's nothing we've done", which is classic buck-passing and another total failure to take responsibility. Lets remember that they picked the system, spent a ridiculous sum of money replacing the perfectly good swipe card system we had, and now it has mysteriously failed, we are expected to buy "it's nothing we've done". Well actually it IS something that you've done. It's something that you do: fail to communicate, fail to consult and fail to provide an adequate service, you useless, miserable, evolutionary-dead-end.
We dutifully reported this to our local contact, who passed it on to security who continued to issue, "it'll be fixed tomorrow"s for the past few days, via our IT people.
This morning I phoned them (as they have totally failed to keep those people affected by the problem up to date with developments) to find out what was going on. The lady was very keen to tell me "it's nothing we've done", which is classic buck-passing and another total failure to take responsibility. Lets remember that they picked the system, spent a ridiculous sum of money replacing the perfectly good swipe card system we had, and now it has mysteriously failed, we are expected to buy "it's nothing we've done". Well actually it IS something that you've done. It's something that you do: fail to communicate, fail to consult and fail to provide an adequate service, you useless, miserable, evolutionary-dead-end.
